The color-coded icons on the ink cartridge and in the printhead indicate the correct slot. With the ink cartridge contacts facing the printhead, slide the ink cartridge into the correct slot. Make sure the colored shapes on the sides of the printhead line up with the colored shapes on the carriage. Lower the printhead into the carriage, and then carefully lower the latch handle. This can cause delamination of the printhead. CAUTION:ĭo not use compressed air to blow out the printhead. Let the printhead air-dry on a paper towel for 15 minutes with the nozzles facing up. This could cause the nozzles to dry out and clog. CAUTION:ĭo not use a hair dryer to dry off the printhead. Remove the printhead, and then gently wipe the excess water with a dry lint free cloth. Place the printhead into the disposable container so that the bottom rests on the paper towels, and then let it soak for 10 minutes. CAUTION:ĭo not force water into the printhead, this can cause printhead delamination. Do not press into the nozzle area as this can cause damage. Repeatedly wipe the nozzle area gently until excess black or color ink does not transfer to the cloth. Moisten one of the clean, lint-free cloths with some of the warm water and use it to clean the underside of the printhead. Lift the latch handle on the carriage until it stops, and then carefully lift up on the printhead to remove it from the printer. Set the ink cartridges upside down on a paper towel. The printhead and ink cartridges can be damaged by being exposed to air outside of the printer. NOTE:ĭo not leave the ink cartridge outside the printer for longer than 30 minutes. Press the tab on the front of the ink cartridges to release them, and then lift the ink cartridges out of the printhead. Put on disposable gloves to prevent ink from transferring to your skin or clothes. Pour the warm water from the pan into the disposable container so that it is 5 cm (2 inches) deep and covering the paper towels. Stack the paper towels at the bottom of the disposable container until the stack is about 6.5 mm (1/4 inch) deep. Heat the water until the water is very warm to the touch, but do not boil the water. This might damage the printhead, causing the printhead layers to separate, requiring replacement of the printhead. CAUTION:ĭo not use alcohol or other solvents. Set the pan on the stove, and then fill the pan with filtered or distilled water. Manually cleaning the printhead should only be performed if the printhead is no longer under warranty. Use these steps only as a last resort and if the printhead would be disposed of otherwise. When manually cleaning the printhead, the printhead nozzles are soaked in very warm water for no longer than ten minutes. Wait until the warm-up period finishes and your printer is idle and silent before you proceed. The printer lights might flash, and the carriage might move. The printer might go through a warm-up period. (8) Turn on the printer, if it does not automatically turn on. (7) Reconnect the power cord to the rear of the printer. NOTE: HP recommends connecting the printer power cord directly to the wall outlet. (6) Plug the power cord back into the wall outlet. (4) Unplug the power cord from the wall outlet. (3) With the printer turned on, disconnect the power cord from the rear of the printer. (2) Wait until the printer is idle and silent before you continue. (1) Turn the printer on, if it is not already on. To provide you with an accurate solution, I'll need a few more details:Īny hardware changes made in the printer? This is a great place to get support, find answers and tips to your technical queries.
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